Help with your technical problems
Please choose one of the links below to get help on specific technical problems. If you can´t find the answer to your question, then contact us
Lost or forgotten your password, having problems with accessing the site or logging on, the answers are here.
There are a few problems that we’re aware of on the site – for instance problems with wireless routers, this section explains workarounds to known problems.
What ‘cookies’ are, and how to turn them on and off.
The systems that we have tested our site with, and recommended screen resolutions.