Help

We’ve designed our website to be easy for you to use, however we realise there may be times when you need more information. Simply select one of the sections below for more detailed information on a range of topics. Alternatively, you can view our FAQ sections.

Frequently Asked Questions

• Account Opening Help
• Funds
• Structured Products
• CFDs
• Spread Trading
• Covered Warrants
• Listed CFDs
• Trading on your account
• ISA Accounts
• Flexible Order Types

 

You can also find explanations of most financial terms in our Glossary.

 

Technical Help

Lost or forgotten your password, having problems with accessing the site or logging on, the answers are here.

Trouble Logging in

Troubleshooting, cookie details, forgotten passwords, problems accessing the site and help with any technical problems you may be experiencing

Website technical Help